Any lost or stolen returns in the mail.

• User Negligence - Please be aware that we are not responsible for any damage to the lightning port caused by improperly uninstalling their phone from the case. The instructions on the inside of the case says to "SLIDE" the phone up/down. For further assistance on installing your case, you may refer to our video above. We are also not responsible if a consumer breaks the bumpers due to impact or improper usage, installation, or removal. Once the battery case works we are no longer responsible for any issues with the case unless we are notified within 48 hours of receiving the case. 

Return Policy

Please note this 3 step process must be followed accordingly

1. Obtain a return authorization code by emailing us at info@shopwudn.com

**No return will be accepted without this code.

2. Use a trackable and insured shipping method. (USPS 2-3 Priority mail is typically  cheapest and quickest option.) 

3. Please include all details received with your authorization code in your package. 

**WUDN is not responsible for any lost or stolen returns in the mail.***


International Buyers: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.