Problems with Your Battery Charging Case? Apple iOS is Sketchy - We Have the Fix


 iOS 13, iOS 12, iOS 11, are all sketchy and your battery charging case may not work.

Why wont my iPhone battery charging case work?

Maybe it's the dreaded "Accessory Not Supported" error. 

So, you just updated your iOS. Could be 13 14 or 15. (or even iOS 12 if you like to wait) and your battery case or powerbank stopped working. Which version of iOS are you on now? Who knows, I have gone through four updates myself and just got to 15.2.

Apple iOS can be picky about accessories. The Apple customer forums have articles about this issue every time they update iOS. You may have seen the "Accessory Not Supported" error. 

iPhone Accessory May Not Be Supported Error, ios 11, ios 12, battery case won't charge, iphone charging problems

(Apple iOS doesn’t always report the error: "This accessory may not be supported" – sometimes the battery case or power-bank turns on and the phone just doesn’t start charging).

To Fix Your Battery Case or Powerbank, Follow these Simple 4-Steps: 

  1. 1. Turn on your charging case. When, or if, the error appears, just dismiss it.
  2. 2. Turn ON Airplane Mode.
  3. 3. Turn OFF your phone by pressing the sleep/wake button until the screen turns black and a slider appears. Leave the device off for 1-2 minutes.
  4. 4. Switch your iPhone ON by holding down the sleep/wake button again, then, turn airplane mode OFF.

        That's it. Your battery case or powerbank should work fine now. This fix has worked for everyone I have talked to (including my phone). 

        This article applies to battery cases for iPhone 6, iPhone 7iPhone 8, iPhone X, iPhone Xs, iPhone Xr, iPhone Xs Max and iPhone 678 Plus models. Including Anker, LUX, Moment, Mophie, and even Apple branded battery cases

        Update: Just saw this new iOS 12 Charging Problem.
        Apple's iOS 12 update is causing sporadic issues with iPhone charging. I also had this problem with my phone, and had to reboot it multiple times before it would start charging. Didn’t matter if I tried wireless charging or plugged it into the wall. While you are regretting the hassle of upgrading iOS constantly, take a minute to read this great article on new iOS features from TechRadar. Or, maybe more importantly depending on which model iPhone you have, Why You Still Shouldn’t Download iOS 11 on an Older iPhone. But you should upgrade to iOS 12 on an older phone. Thanks Lifehacker. 

        Sorry for the hassle, and thanks for being a customer.


        • Posted on by Donald Tudor
          I have just purchased an IPhone 12 and a AFTRYOUGO wireless charging case. My wireless charging unit, a Samsung, I used with my old iPhone 7 will not acknowledge the new iPhone 12 and AFTRYOUGO case. What is the problem?
        • Posted on by Meyerson

          This works! Solved a problem my (two) battery cases’ tech support teams couldn’t, prolonging the products’ useful lives. Thank you.

        • Posted on by Knowledge wisdom
          I read your blog. Having very use full information help me a lot. I will read more articles on your blog.

          "">phone charging slow"

        • Posted on by weyib

          Hi, I agree with this information there are lots of devices to use in our daily life sometimes they have cracked,
          water damage, battery replacement problems, and more. we should go to the best one who repairs
          well at a cheap price. In my case
          iPhone 6s plus screen repair had cracked and I repaired my phone to the best shop in Sydney,
          he is providing best services and customer support, and have experienced team, I am satisfied and highly recommend.

        • Posted on by Asif

          My 6s plus won’t charge by battery case after updating ios 15 I tried this method and still not charging phone but when my phone is turned off i turn on the case it power on the device so case is working fine not damaged I cannot figure out how to fiv this please help

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