• Problems with Your Battery Charging Case? iOS 11 & 12 is Sketchy - We Have the Fix

    6 comments / Posted by Cameron Christian

    iOS 11

    Why wont my iPhone battery charging case work?

    Maybe it's the dreaded "Accessory Not Supported" error. 

    So, you just updated to iOS 11 (or iOS 12) and your battery case stopped working. Which version of iOS are you on now? Who knows, I have gone through four updates myself and just got to 12.1.

    Apple iOS can be picky about accessories. The Apple customer forums have articles about this issue every time they update iOS. You may have seen the "Accessory Not Supported" error. 

    iPhone Accessory May Not Be Supported Error 

    (iOS 11 doesn’t always report "This accessory may not be supported" – sometimes the battery case or power-bank turns on and the phone just doesn’t start charging)

    To Fix Your Battery Case or Powerbank, Follow these Simple 4-Steps: 

    1. 1. Turn on your charging case. When, or if, the error message appears, just dismiss it.
    2. 2. Turn on Airplane Mode.
    3. 3. Turn off the your phone by pressing the sleep/wake button together until the screen turns black and a slider appears. Leave the device off for 1-2 minutes.
    4. 4. Switch your iPhone ON by holding down the sleep/wake button again, then, turn airplane mode off.

          That's it. Your battery case or powerbank should work fine now. This fix has worked for everyone I have talked to (including my phone). 

          This article applies to battery cases for iPhone 6, iPhone 7iPhone 8, iPhone X, Xs and Plus models. Including Anker, LUX, Moment, Mophie, and even Apple branded battery cases

          Check out our collection of ultra-slim wooden battery cases for iPhone

          our sister site TechSMRT has iPhone battery cases without wood including the new iPhone Xs, Xs Max, & Xr. 

          iPhone Battery Cases, iPhone Xs battery case, iPhone Xs Max battery case, iPhone Xr battery case

          Or better yet, ditch the battery completely and get yourself a slim new iPhone case in beautiful real wood: 



          While you are regretting the hassle of upgrading iOS constantly, take a minute to read this great article on new iOS features from TechRadar. Or, maybe more importantly depending on which model iPhone you have, Why You Still Shouldn’t Download iOS 11 on an Older iPhone

          Sorry for the hassle, and thanks for being a customer.

          Still need help? Use the contact page or shoot us a note to info@shopwudn.com

          About the Author: Cameron Christian Owner, President-CEO. After 25 Years in the corporate world, I am creating my own destiny. I bought the business so we can continue delighting our customers with real wood products that are beautiful and functional. Follow us on Instagram or email me at Cameron.christian@shopwudn.com.   

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